We’re here to
help.
Have a question about your order, a product, or anything else? Reach out to the Hopevry team and we’ll be happy to help.
How can we help?
Choose the option that best matches your question, or simply get in touch with the Hopevry team.
Product Questions
Need help choosing the right controller or have a question about one of our products?
Ask a Question →Order Support
Need help with an order, delivery, or something you received? We’re here to assist.
Get Order Help →Before you reach out.
You may find the answer you’re looking for right here.
You can check your order status using the order and shipping information provided after your purchase. If you need additional assistance, contact Hopevry support and include your order number so we can help you more quickly.
Compatibility can vary depending on the controller model, console, and system version. Send us the exact product you’re interested in and the console you’re using, and our team will help you determine whether it is the right fit.
We’re happy to help. Tell us which Hopevry controller you’re using, what console you have, and what you’re experiencing during setup. If possible, include your order number and any relevant details so we can provide the most useful guidance.
First, check that the controller is connected correctly and that your console is recognizing the device. If the issue continues, contact Hopevry support with your product details, order number, and a brief description of the problem. Our team will help you troubleshoot the issue.
You can contact us directly by clicking any of the contact options above. Your email application will open with our support address, hopevryllc@gmail.com, ready for your message. Please make sure to include your order number when your question is related to an order.
For the fastest assistance, include your order number, product name or controller model, the console you’re using, and a short description of the issue. If relevant, you can also include details about when the problem started.
Get in Touch
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